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About the hotels& Policies

About the hotels& Policies
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About the hotels& Policies

HOTEL POLICIES

Security : For security reason, visitors are not allowed to go to the guest room.

CHILD SAFE: Protecting Children Against Sexual Abuse Say No! / No Child trafficking

Smoking Policy.

Smoking is not permitted in all guest rooms. A $50 cleaning fee will be charged to any guest who violates the smoking policy.

Lost and Found Policy.

Advaya Residence is not responsible for lost, damaged, or stolen personal itemsAll rooms are equipped with in-room safes, As a courtesy to our esteemed guests, in the event of lost or stolen personal belongings, we will make effort to assist in the investigation.

Check-In and Check-Out Policy.

The Official check-in time is at 2PM and check-out time is at 12PM. Early check- in or late check-out are subject to availabilities.( Late Check out : it will be charged 50% before 18:00 hours and after 18:00 hours will be charged as full amount of room rate)

Please be considered not by not using white linen to clean any unwashed item.

General Hotel Operation Hours

– 24 Hour Front Receptionist

– Breakfast: Open From 6.00am-10.00am ( Breakfast No package  , Except Requesting Breakfast Box)

– Lunch & Dinner & Pool Bar: Open From 10.00am-10.00pm

– Swimming Pool: Open From 7.00am- 10.00pm

Wishing you’re an enjoyable and comfortable stay at Advaya Residence.